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How to File a Complaint with Equiso
09-03-2013, 03:10 AM
Post: #1
How to File a Complaint with Equiso
For those folks who have issues with Equiso and need assistance, here are services that can help you. The information should also be posted on Kickstarter for those folks there who may also need the same assistance.

1)
You can file a complaint with the Better Business Bureau (BBB). Once your complaint is filed, the BBB will contact Equiso on your behalf. The BBB helps to address disagreements between businesses and their customers.

https://www.bbb.org/consumer-complaints/...et-started

2)
If you believe that you've been the victim of fraud, deception or an unfair business practice, the Massachusetts Attorney General's Office can help:

http://www.mass.gov/ago/consumer-resourc...erals.html

3)
The Federal Trade Commission, the United State's consumer protection agency, collects complaints about companies, business practices:

https://www.ftccomplaintassistant.gov/

Here is Equiso's company information for the complaint forms:

EQUISO.COM, INC.
1 BROADWAY 14TH FLOOR
CAMBRIDGE, MA 02142

Adam D. McBride is listed as the President, CEO
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09-03-2013, 03:40 AM
Post: #2
RE: How to File a Complaint with Equiso
Hmm darn, was hoping they had a rating on the BBB but they don't appear to be up there yet, dont worry Equsio I have a feeling you've got a nice shiny F heading your way.

For anyone in Canada the Ministry of Consumer Protection might be of use but I doubt it will help there's really nothing they can do and Equsio isnt even obligated to respond to the complaints.

I believe, and correct me if I'm wrong, but Equiso's general complaint policy is for you to write it on a peaice of paper, fold it neatly, place it in an envelope and stuff it in your butt. I could be wrong though but none of mine have ever beed addressed so I am lead to this conclusion.

Us3r, proud to be a member of Equiso Forum - Discussion Forums for the Equiso Smart TV since Nov 2012.
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09-03-2013, 11:30 AM
Post: #3
RE: How to File a Complaint with Equiso
Close. You are required to write it on a piece of paper that you tore out of the bible.

Former graphic designer for Equiso. We were held back from helping you.
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